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What MainStreetTM eGov Billings and Payments Does...

eGov Login enables citizens and businesses to access government services and information at their convenience, on-line, 24 hours a day.  Working with MainStreetTM Utility, Property Tax, and Business License applications, eGov allows customers to view utility account information, make payments, and view ledger and usage history, including payment and invoice transactions.

"Just to let you know that the MainStreetTM eGov application is working brilliantly. We could not be more pleased. The citizens' reaction so far has been great.

We have received a lot of positive feedback in only one week that we have been up and running. We are very pleased and currently have more than 10% of our customers registered.  I think we will level out at about 30 - 35% and we have over 6,100 accounts.  Our local reporter wrote this article regarding the roll out of the on-line bill pay.  I thought that you may like a copy."

Alan Dickerson, CGFO - Finance Director, City of Sachse, TX

Utility customers can access and pay for their accounts online.  MainStreet Software maintains the hardware and software for the application, freeing you and your department from the expense and trouble of installing and managing your own custom e-commerce application. Transactions are processed on-line and updated daily in the appropriate MainStreetTM applications.

Allows you to easily add e-commerce functionality to your existing utility billing system without the need to set up and maintain your own hardware, software, and personnel infrastructure.  By integrating your existing utility billing software with our shared e-commerce system, you can save thousands of dollars and hundreds of hours compared to building, installing, and hosting a custom e-commerce application yourself.

Customers may set up individual or business profiles, and add their existing local government accounts to that specific profile.  Each profile is secure. 

Your customers sign up online for access to their utility accounts, allowing them to review their account activity, see their current account balance, fill out electronic service request forms online, and make instant online payments towards their account with their debit or credit card.

Members can view all their transaction history for each account they own from a single Account Information screen.  This history can be maintained online for as many years as desired.

The process for MainStreetTM eGov is simple to understand, and contains a wizard-like interface, which guides individuals throughout the payment process. Once a profile is created, members can view and/or edit their account information online.

MainStreetTM eGov Billings and Payments also receives online payment updates and electronic service requests from the Web, keeping your MainStreetTM Utility Billing system up-to-date.

Offers tight integration with your MainStreetTM software, with automatic account updates, electronic service requests, and automated payment uploads for minimal impact on your customer service staff.

 


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Copyright © 2001 MainStreet Software Corporation
Last modified: October 13, 2006