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MainStreet Software Corporation Releases eGov Billings and Payments

SALISBURY, MD - MainStreet Software Corporation has announced the release of MainStreetTM eGov Billings and Payments, a suite of Web-based applications allowing citizens, taxpayers, and customers the ability to to pay their bills online, review utility account information, and and view billing, payment, and usage history.    

An eGov Login enables citizens and businesses to access government services and information at their convenience, on-line, 24 hours a day.  Working with MainStreetTM Utility, Property Tax, and Business License applications, eGov allows customers to view utility account information, make payments, and view ledger and usage history, including payment and invoice transactions.

"Just to let you know that the MainStreetTM eGov application is working brilliantly. We could not be more pleased. The citizens' reaction so far has been great.

We have received a lot of positive feedback in only one week that we have been up and running. We are very pleased and currently have more than 10% of our customers registered.  I think we will level out at about 30 - 35% and we have over 6,100 accounts.  Our local reporter wrote this article regarding the roll out of the on-line bill pay.  I thought that you may like a copy."

Alan Dickerson, CGFO - Finance Director, City of Sachse, TX

Utility customers can access and pay for their accounts online.  MainStreet Software maintains the hardware and software for the application, freeing the City from the expense and trouble of installing and managing it's own custom e-commerce application. Transactions are processed on-line and updated daily in the appropriate MainStreetTM applications.

Customers may set up individual or business profiles, and add their existing accounts to that specific profile.  Each profile is secure.  Customers sign up online for access to their utility accounts, allowing them to review their account activity, see their current account balance, and make instant online payments towards their account with their debit or credit card.

Members can view all their transaction history for each account they own from a single Account Information screen.  This history can be maintained online for as many years as desired.

The process for MainStreetTM eGov is simple to understand, and contains a wizard-like interface, which guides individuals throughout the payment process. Once a profile is created, members can view and/or edit their account information online.

MainStreetTM eGov Billings and Payments receives online payment updates from the Web, keeping the City's Utility Billing system up-to-date.

This Web application allows the City to easily add e-commerce functionality to its existing utility billing system without the need to set up and maintain additional hardware, software, and personnel infrastructure.  By integrating the existing utility billing software with MainStreetTM's shared e-commerce system, the City can save thousands of dollars and hundreds of hours compared to building, installing, and hosting a custom e-commerce application in house.

The MainStreetTM eGov Billings and Payments software provides a seamless integration with other software applications that the City is using, with automatic account updates, electronic service requests, and automated payment uploads for minimal impact on the City's customer service staff.

"MainStreetTM eGov Billings and Payments is part of a continuing effort to provide solutions that meet our customers needs," said company spokesman Matthew Falls.  "We encourage our customers to suggest enhancements and new products, and we try to provide them," he said.  "We want our software to be the best that they have ever used."

 

About MainStreet MainStreet Software Corporation develops, markets, implements and supports fully integrated software applications designed specifically for local governments and utilities. The innovative MainStreetTM product line incorporates leading edge tools such as integration with Windows products, electronic commerce, and workflow routing, giving its customers the ability to offer the outstanding service that their citizens require.

Send mail to webmaster@MainStreetasp.com with questions or comments about this web site.
Copyright © 2001 MainStreet Software Corporation
Last modified: October 13, 2006